Privacy Policy

Arcana respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you use our online store.

By using our website and services, you agree to this Privacy Policy.

Information Collection

• Personal data you provide voluntarily (name, email address, phone number, etc.).

• Technical data collected automatically: IP address, browser type, cookies, and website usage data.

• Information from forms — when filling out contact, registration, or order forms.

• Analytical and tracking data: we may use analytics and performance monitoring tools to understand website traffic and user behavior. These tools may collect anonymized or pseudonymized data to improve our services and site performance.

Use of Information

• Processing inquiries and orders.

• Arranging delivery of the purchased item (artifact).

• Processing payment for the purchased item (artifact).

• Optimizing and improving website performance.

• Providing customer support and consultations.

• Sending marketing communications only with user consent.

• Analyzing user behavior to enhance our services.

• Ensuring transaction security and preventing fraud.

Data Sharing with Third Parties

We do not sell or disclose your personal data to third parties, except as required by law or when necessary to provide services (for example, to payment systems, delivery services, etc.).

Data Security

We implement appropriate technical and organizational security measures (encrypted HTTPS connections, secure hosting infrastructure, access control, performance and security monitoring).

Your Rights

• Access your personal data

• Request correction or deletion of information

• Withdraw consent to data processing

To exercise these rights, please contact us using the details provided below.

Cookies

We use cookies for analytics, personalization, improving user experience, traffic analysis, and performance monitoring. You can manage or disable cookies in your browser settings. Disabling cookies may affect the functionality of the website.

Policy Changes

We reserve the right to update this policy. The current version is always available on this page.

Contacts

Company Name (mock)

support@example.com (mock)

Kyiv, Prykladna Street 1 (mock)